FSG Jet Tag

Hello!

After looking over your order and communication history with us it looks like the original shipment was delivered back on July 21st, to which you responded saying you had never received it, although the tracking information we had provided showed it was delivered to the address you had provided at checkout. After some communication, we decided to reship both of your items to your updated address that you provided us via email, to which the second shipment was delivered on November 5th via USPS. Is there a reason you had not reached out to us about the replacement order before submitting a product review? Or perhaps followed up with your local post office/mailroom to specify why your packages aren't being delivered to your specific apartment? Unfortunately considering we've already reshipped this order, we're unable to send another order.